I have been waiting quite a while to say this…Summer and I now have high speed Internet access in Rincon! After an aggravating day of broken automated message systems and 27 minute waits with PRT (Puerto Rico Telephone), I tracked down our DSL Modem this morning through the company that PRT hires to do all of their shipping; Island Wide Shipping.
The story they (Island Wide Shipping) is that they have been trying to deliver the package everyday since they received it (except Sunday) which was on the seventh of September. There is no way that is possible. Jerry and I have bee here building the rock wall non-stop for the past two weeks. My opinion is that Island Wide Shipping is just a bunch of slackers that scored a big corporate account like Puerto Rico Telephone and do a mediocre job at best because that is all that is expected of them. When I called them to try to track down the package yesterday, I was sent into a circulating voice message saying to “hold for an operator” every 2 minutes. After about 40 minutes on the automated machine last night a Spanish speaking operator came on (even though I pressed “2″ for English) and as soon as she heard my english/american accent she shot me back into the circulating automated messaging machine to wait for an English speaking operator. I gave up 25 minutes later…cursing. Over an hour on the phone with the frickin’ automated message with nothing accomplished…I was going nuts. I waited another 30 minutes on hold this morning before i got an operator on, tracked down my package, got directions to the facility in Mayaguez (South on the No. 2 and take a left at the light after the Holiday Inn Casino and then the second left into the office park…you’ll see a sign outside) and went and picked up our modem.
I brought it back to the house hooked it up and am stoked on the quality and speed of our service. Check out our upload and download times;
You can test your Internet Speed with SpeakEasy.com
For Caribbean Island living, the download speed is pretty good and the upload speed ain’t that bad either. I am stoked…my productivity is about to explode. It has been tough to get motivated to go to work when you are running an Internet based business on a cable modem (Choice Cable) that has download speeds a little better than dial-up (it was 70k).
There’s no stopping me now
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