Puerto Rico Internet – DSL
When I first moved down here, I rented an office to run my business out of while we were fixing up little things at the house, like: WALLS, ELECTRICITY, KITCHEN, BATHROOMS, WATER. The office I was renting already had cable Internet, so it was my first experience with service down here. Wow, it was really bad. It was slow (even though it was sold as ‘high speed’), went down all the time and had horrible customer service.
Well, for the first time since last year when we got the DSL lines installed, our Internet slowed down and went out completely. For the past two days we have been getting an “Authorization Error” from Puerto Rico Telephones DMAX DSL Internet service and have been unable to get online. It has been tough to get work done for our businesses, but we have been doing fun stuff together and around the house, so maybe it was a blessing in disguise. We are quite addicted to work.
All and all though, I need to recommend DMAX DSL over Cable Internet to anyone thinking of getting service down here. The customer service at PRT is bad, and even when you hit the right number (2) when prompted for English you get a spanish speaking operator that puts you back on hold for 20 minutes….but my experience in the past year is that you won’t need to deal with their customer service.
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June 8th, 2008 at 10:04 am
In SJ I use onelink cable (did the digi cable + internet package), and so far so good. The only outages have not been the Cable Co’s fault, but rather the city digging and cutting cables.
June 8th, 2008 at 11:30 am
Just wondering, what site are you using to generate that rating graphic?
June 9th, 2008 at 6:42 am
Hey R
The WordPress Plugin that we are using to generate the ‘popularity’ of each post is called ‘Popularity Contest’ and can be found HERE. The voting poll with the graphic is a WordPress Plugin called ‘Democracy’ and can be found HERE.
June 11th, 2008 at 11:37 pm
heh, sorry for being unclear. I meant the DSL speed rating graphic in the body of this post
June 19th, 2008 at 9:02 am
ah so! I am just taking a screen shot of the results on http://www.speakeasy.net/speedtest/ and cropping it down with photoshop.
June 23rd, 2008 at 6:31 am
Thanks!!!
June 24th, 2008 at 7:22 pm
Puerto Rico dmax SUCKS
February 5th, 2010 at 10:09 pm
People got solution for you i have a Verizon 3g internet card that work as good as any cable company but Verizon is not in PR no more. But you could get the ATT or Sprint